Guest Experience & Sales Associate

Rhodes101; Cape Girardeau (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Rhodes101 in Cape Girardeau, MO is seeking a hospitality-focused team member to join our store team. You will assist customers, follow company mission, and help with daily tasks from merchandising to checkout, while maintaining high safety and cleanliness standards.

The role requires a high school diploma or GED, a willingness to learn, and the ability to multi-task in a fast-paced retail environment. You will be part of a team dedicated to customer satisfaction and store performance.

Qualifications

• Knowledge of hospitality and customer service best practices.
• Ability to follow mission statements and core values.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Mission Statement: apply and uphold company values in daily tasks.
• Guest Focus: maintain high guest satisfaction and respond professionally to feedback.
• Product Knowledge: stay informed on product info and promotions.
• Work Ethic: complete daily/weekly tasks to maintain store appearance standards.
• Cash Controls: handle cash with accuracy and within tolerance.
• Merchandising: assist with floor moves, displays, and housekeeping.
• Replenishment: help monitor stock and restock as needed.
• Policies & Procedures: follow pricing, loss prevention, and signing rules.
• Sales: process transactions accurately and encourage purchases.
• Safety: practice safe work habits and report hazards promptly.
• Cleanliness: keep store welcoming and clean.
• Extra Duties: perform additional tasks as assigned.

Skills

Hospitality knowledge

Ethical conduct

Organizational skills

Active listening

Verbal communication

Written communication

Active learning

Problem solving

Critical thinking

Troubleshooting

Teamwork

Growth mindset

Multi-tasking

Education

High school diploma or GED

Job description

Rhodes101 in Cape Girardeau, MO is seeking a hospitality-focused team member to join our store team. You will assist customers, follow company mission, and help with daily tasks from merchandising to checkout, while maintaining high safety and cleanliness standards.

The role requires a high school diploma or GED, a willingness to learn, and the ability to multi-task in a fast-paced retail environment. You will be part of a team dedicated to customer satisfaction and store performance.