Guest Arrival Team Lead - Free Park Pass & Perks

SeaWorld; San Diego (CA); In loco; USD 20.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

FREE park admission

Discounts on park tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and Giveways

Descrizione del lavoro

SEAWORLD PARKS & ENTERTAINMENT in San Diego is hiring Ambassadors to deliver joy and memorable experiences. You will train and supervise Ambassadors, oversee guest arrival areas, and help maintain a safe, clean environment while modeling high service standards.

The role requires strong communication, leadership, and problem-solving skills, along with flexibility to work outdoors, weekends, and holidays. CPR/AED training and driver’s license are noted as prerequisites.

Competenze

• Leadership experience and ability to supervise a team
• Strong communication and public speaking skills
• Problem-solving and interpersonal skills
• Proficiency with MS Office and basic computer tasks
• Cash handling experience and accuracy
• Flexibility in working varied hours and seasons

Mansioni

• Lead and inspire a team to deliver excellent guest experiences from arrival to departure.
• Supervise, train, and counsel Ambassadors in guest arrival areas (Parking, Ticketing, Turnstiles, Check-In).
• Monitor labor, scheduling, breaks, and daily operations; ensure safe, clean environments.
• Maintain adherence to cash handling procedures and company policies.
• Develop team members through coaching and feedback and report status to Supervisors.

Conoscenze

Leadership

Public speaking

Communication

Problem solving

MS Office

Cash handling

Formazione

Bachelor's degree preferred

Descrizione del lavoro

SEAWORLD PARKS & ENTERTAINMENT in San Diego is hiring Ambassadors to deliver joy and memorable experiences. You will train and supervise Ambassadors, oversee guest arrival areas, and help maintain a safe, clean environment while modeling high service standards.

The role requires strong communication, leadership, and problem-solving skills, along with flexibility to work outdoors, weekends, and holidays. CPR/AED training and driver’s license are noted as prerequisites.