Guest Arrival Supervisor — Free Park Admission & Perks

SeaWorld Parks & Entertainment; San Diego (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in San Diego seeks a supervisory role to lead Ambassadors, ensuring excellent guest experiences from arrival through departure. You will supervise, train, and coach staff in guest arrival areas, manage scheduling, and uphold safety standards across venues.

The role requires strong communication, leadership and cash-handling skills, with CPR/AED training preferred. Outdoor work, exposure to water and heights is common, and a dynamic, fast-paced environment awaits.

Qualifications

• Leadership experience is highly desirable.
• Excellent communication and interpersonal skills are required.
• Cash handling and multi-systems experience are needed.
• CPR/AED training/certification is preferred.
• Ability to work outdoors, near water and at heights up to 350 ft.

Responsibilities

• Lead, supervise, train and coach Ambassadors in Guest Arrival areas.
• Oversee opening/closing procedures and track labor and scheduling.
• Maintain a safe, clean environment for guests, team members and animals.
• Respond to guest and team member needs and report project status to supervisors.

Skills

Leadership

Public speaking

Customer service

Cash handling

MS Office

Education

Related Bachelor's degree preferred

Job description

SeaWorld Parks & Entertainment in San Diego seeks a supervisory role to lead Ambassadors, ensuring excellent guest experiences from arrival through departure. You will supervise, train, and coach staff in guest arrival areas, manage scheduling, and uphold safety standards across venues.

The role requires strong communication, leadership and cash-handling skills, with CPR/AED training preferred. Outdoor work, exposure to water and heights is common, and a dynamic, fast-paced environment awaits.