Guest Experience Ambassador — Free Park Admission

United Parks & Resorts; San Diego (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events

Job summary

United Parks & Resorts is seeking enthusiastic Ambassadors for seasonal positions at SeaWorld in San Diego. You will help maintain restroom areas, operate cleaning equipment, stock supplies, and assist guests with directions and information throughout the park.

We value teamwork, exceptional guest service, and the ability to stay calm in busy moments. The role requires physical stamina and flexibility to work indoors/outdoors in all weather conditions.

Qualifications

• Must be at least 18 years old.
• Commitment to exceptional guest service.
• Strong communication, interpersonal and multi-tasking skills.
• Ability to pass all necessary training.
• Ability to remain calm, troubleshoot and make quick decisions in stressful situations.
• Ability to thrive in a fast-paced environment.
• Ability to stand and walk for entire shift.
• Ability to climb on ladders, stadium steps, and uneven surfaces.
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance.
• Ability to train on and properly use protective gear.
• Comfortable working around water and animals.
• Must be able to work indoors/outdoors in all weather conditions.
• Scheduling flexibility.
• Valid state driver’s license preferred.
• Bilingual skills highly desirable.

Responsibilities

• Maintain cleanliness of restroom/park areas.
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies.
• Maintain/organize storage closet.
• Notify leadership of any supplies needed.
• Report any concerns or repair needs in restroom facilities.
• Sweep debris from pathways while scanning landscape for trash.
• Maintain hand washing stations.
• Change trash bags.
• Ensure safe and efficient line speed and crowd flow through stadiums.
• Interact with guests and answer guest questions.
• Complete opening and closing procedures.
• Direct guests to attractions.
• Assist with park emergencies, including inclement weather.
• Perform other duties as assigned.

Skills

Team player

Guest service

Communication skills

Problem solving

Stamina

Bilingual

Age 18+

Weather adaptability

Physical endurance

Job description

United Parks & Resorts is seeking enthusiastic Ambassadors for seasonal positions at SeaWorld in San Diego. You will help maintain restroom areas, operate cleaning equipment, stock supplies, and assist guests with directions and information throughout the park.

We value teamwork, exceptional guest service, and the ability to stay calm in busy moments. The role requires physical stamina and flexibility to work indoors/outdoors in all weather conditions.