Guest Advocate: Flexible Hours & Friendly Service

Target; Town of Middletown (NY); On-site; USD 23,000 - 35,000; Full time

Job summary

Target is seeking a Guest Advocate to deliver a warm, helpful guest experience in a fast-paced retail environment. You will greet guests, help them find products, and resolve issues with friendly service and product knowledge.

Responsibilities include assisting with returns, promoting Target's loyalty programs, and guiding guests through curbside, drive-up, and online order processes while maintaining store standards.

Qualifications

• Excellent communication and guest service skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Willingness to greet guests warmly and resolve issues.
• Comfort with using technology and store systems.
• Able to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Greet guests and deliver a welcoming experience.
• Assist guests in locating items and answering questions.
• Process transactions accurately and efficiently.
• Promote Target benefits and loyalty programs.
• Assist with returns, exchanges, and basic issue resolution.
• Maintain a clean, safe, and organized work area.

Skills

Communication

Customer service

Teamwork

Flexibility

Multi-tasking

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to deliver a warm, helpful guest experience in a fast-paced retail environment. You will greet guests, help them find products, and resolve issues with friendly service and product knowledge.

Responsibilities include assisting with returns, promoting Target's loyalty programs, and guiding guests through curbside, drive-up, and online order processes while maintaining store standards.