Guest Experience Advocate: Flexible Hours & Perks

Target; San Jose (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

Target is seeking a Guest Advocate to greet guests, assist with finding products, and resolve issues in a fast-paced store environment. You will promote store services such as Order Pick-Up and Drive Up while delivering an easy, friendly shopping experience.

Ideal candidates communicate effectively, stay composed under pressure, and are eager to explain Target benefits and loyalty programs. The role requires teamwork, adaptability, and a guest-first attitude to ensure customer satisfaction.

Qualifications

• Strong communication and guest service skills.
• Ability to multi-task in a fast-paced retail environment.
• Willingness to learn Target benefits and loyalty programs.
• Flexible to work varied shifts including nights, weekends, holidays.
• Proficient with handheld scanners and digital devices.

Responsibilities

• Greet guests and provide a welcoming, helpful experience.
• Assist guests in finding products and resolving issues.
• Explain store services like Order Pick-Up and Drive Up.
• Process transactions accurately and maintain a clean, organized workspace.
• Support team and maintain a positive attitude while performing duties.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educating guests

Use handheld scanners

Independent & team work

Staying composed

Resolve guest questions

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to greet guests, assist with finding products, and resolve issues in a fast-paced store environment. You will promote store services such as Order Pick-Up and Drive Up while delivering an easy, friendly shopping experience.

Ideal candidates communicate effectively, stay composed under pressure, and are eager to explain Target benefits and loyalty programs. The role requires teamwork, adaptability, and a guest-first attitude to ensure customer satisfaction.