Guest Advocate - Flexible Schedule & Friendly Service

Target; South Carolina; On-site; USD 19,000 - 25,000; Full time

Job summary

Target is looking for a Guest Advocate to deliver a welcoming, efficient guest experience in a busy store. You will greet guests, assist with needs, process transactions, and guide shoppers through services like Order Pick Up and Drive Up. You will promote loyalty benefits and help guests use the Target App.

The role emphasizes teamwork, adaptability, and problem solving in a dynamic retail setting, with training to develop product knowledge and service capabilities.

Qualifications

• Communicating effectively with guests
• Welcoming and helpful attitude toward guests and team
• Attention to detail while prioritizing tasks
• Able to educate guests about products and services
• Able to use handheld scanners and other tech
• Work both independently and with a team
• Remain focused in a fast-paced environment and multitask
• Resolve guest questions quickly on the spot

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and assisting with needs
• Help guests find items and resolve issues for a smooth shopping experience
• End every transaction with a sincere thank you
• Support team and assist peers while maintaining a positive attitude
• Promote Target offerings and help guests use the app and services
• Handle returns or exchanges following store policies
• Keep a clean, organized workspace and stock supplies

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Operate handheld scanners

Multitask in fast-paced environment

Independent and team work

Resolve guest questions quickly

Customer service mindset

Tools

Handheld scanners

Job description

Target is looking for a Guest Advocate to deliver a welcoming, efficient guest experience in a busy store. You will greet guests, assist with needs, process transactions, and guide shoppers through services like Order Pick Up and Drive Up. You will promote loyalty benefits and help guests use the Target App.

The role emphasizes teamwork, adaptability, and problem solving in a dynamic retail setting, with training to develop product knowledge and service capabilities.