Guest Advocate: Fast-Paced, Guest-First Service Pro

Target; Pleasant Hill (CA); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

Target is seeking a Guest Advocate to provide exceptional guest service and support across in-store and digital channels. You will greet guests, assist with their needs, and promote Target's loyalty programs while maintaining a clean, safe, and welcoming store environment.

Applicants should be comfortable in a fast-paced retail setting, able to handle multiple tasks, and work flexible hours including nights and weekends. Training will cover store systems, promotions, and customer engagement.

Qualifications

• Excellent guest interaction and communication skills.
• Ability to work in a fast-paced, physical retail environment.
• Willingness to learn store systems and promotions.
• Strong problem-solving and conflict-resolution abilities.
• Customer service mindset with focus on guest satisfaction.

Responsibilities

• Deliver friendly guest service and greet guests promptly.
• Assist guests, resolve needs, and explain product features.
• Promote loyalty programs and help with sign-ups.
• Operate cashless or scan and bag merchandise efficiently.
• Maintain store cleanliness and safe work practices.

Skills

Guest interaction

Teamwork

Flexibility

Problem solving

Communication

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to provide exceptional guest service and support across in-store and digital channels. You will greet guests, assist with their needs, and promote Target's loyalty programs while maintaining a clean, safe, and welcoming store environment.

Applicants should be comfortable in a fast-paced retail setting, able to handle multiple tasks, and work flexible hours including nights and weekends. Training will cover store systems, promotions, and customer engagement.