Guest Advocate: Elevate Guest Experience

Target; Glen Burnie (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Target is hiring a Guest Advocate to deliver an easy, inspiring shopping experience. You will greet guests, help them locate products, resolve issues, and guide them through promotions and digital tools like the Target App. You will support teammates, maintain store standards, and ensure a welcoming, efficient checkout experience for all guests.

This role emphasizes adaptability, clear communication, and a friendly, helpful attitude to drive guest satisfaction and loyalty across store operations.

Qualifications

• Excellent guest service skills and a welcoming attitude.
• Strong communication and listening abilities to assist guests.
• Ability to multitask in a fast-paced retail environment.
• Willingness to learn store systems and promotions.

Responsibilities

• Greet guests and help them find what they need or resolve issues.
• End every transaction with a thank you and maintain a smooth checkout.
• Support teammates and maintain a positive attitude.
• Explain store promos and help guests use Target App features.

Skills

Guest service

Communication

Teamwork

Flexibility

Problem solving

Technology

Attention to detail

Multitasking

Tools

POS system

Handheld scanners

Job description

Target is hiring a Guest Advocate to deliver an easy, inspiring shopping experience. You will greet guests, help them locate products, resolve issues, and guide them through promotions and digital tools like the Target App. You will support teammates, maintain store standards, and ensure a welcoming, efficient checkout experience for all guests.

This role emphasizes adaptability, clear communication, and a friendly, helpful attitude to drive guest satisfaction and loyalty across store operations.