Guest Advocate - Elevate Guest Experience & Loyalty

Target; Washington (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is hiring a Guest Advocate to create an easy, inspiring shopping experience for guests and fellow team members. You will greet customers, assist with locating items, and help resolve concerns while maintaining a friendly, efficient store atmosphere.

You will promote Target loyalty programs, explain app features, and support services such as Order Pick-Up and Drive Up. This role requires flexibility to work nights, weekends, and holidays in a fast-paced environment.

Qualifications

• Excellent communication and guest-service skills.
• Ability to multitask in a fast-paced environment.
• Willing to work flexible shifts including nights and weekends.

Responsibilities

• Greet guests warmly and assist with needs to ensure a smooth shopping experience.
• Resolve guest concerns and escalate issues when needed.
• Promote Target benefits, loyalty programs, and services to drive adoption.
• Operate checkout and support cash handling as required.
• Explain how to use Target App features like Wallet and Order Pick-Up.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS systems

Handheld scanners

Job description

Target is hiring a Guest Advocate to create an easy, inspiring shopping experience for guests and fellow team members. You will greet customers, assist with locating items, and help resolve concerns while maintaining a friendly, efficient store atmosphere.

You will promote Target loyalty programs, explain app features, and support services such as Order Pick-Up and Drive Up. This role requires flexibility to work nights, weekends, and holidays in a fast-paced environment.