GTM Technology Director - Platform & AI Strategy

LiveRamp; San Francisco (CA); On-site; USD 172,000 - 262,000; Full time

Job summary

LiveRamp is seeking a senior Salesforce GTM Architect to define strategy and roadmaps for our GTM tech ecosystem, spanning marketing, sales, contracting, and customer success. You will lead architecture reviews, design scalable integrations, and mentor a team of engineers and architects responsible for CRM, CPQ, and data platforms.

You will partner across Security, Data, and Product to embed AI governance and automation, ensure secure, scalable deployments, and drive operational excellence in

Qualifications

• 12+ years of experience in enterprise applications, GTM systems, CRM or related tech roles.
• 7+ years of deep Salesforce experience with hands-on development and architecture responsibilities.
• 5+ years leading technical teams including developers, admins, architects, or tech leads.
• Experience with complex Quote-to-Cash, CRM and GTM tech initiatives.
• Hands-on expertise with Salesforce Apex, LWC, SOQL, Flow, APIs, security, and data architecture.
• Deep expertise in Salesforce CPQ and/or Revenue Cloud Advanced.
• Experience designing pricing, subscription, usage-based, renewal, and contracting processes.
• Understanding of end-to-end GTM architecture spanning marketing, sales, CRM, CLM, ERP, data platforms and AI.

Responsibilities

• Define and execute strategy and multi-year roadmap for LiveRamp GTM tech ecosystem.
• Establish scalable integration patterns across Salesforce, Revenue Cloud, Marketo and more.
• Provide hands-on technical leadership for Salesforce architecture reviews and guidance.
• Lead architecture of Salesforce CPQ and Revenue Cloud Advanced
• Review designs and ensure scalable, secure, and business-aligned solutions.
• Partner with cross-functional teams to translate business requirements into tech solutions.
• Establish scalable production-support model with runbooks and SLAs.
• Lead incidents and root-cause analysis for corrective actions.
• Define operational metrics and improve platform reliability and data quality.
• Drive integration observability and AI-enabled optimization.

Skills

Apex

Lightning Web Components

SOQL

Flow

APIs

Security

Data architecture

Architecture leadership

Incident management

Vendor management

Education

Salesforce Platform Developer I

Salesforce Platform Developer II

Salesforce CPQ / Revenue Cloud Certification

Salesforce Architect / CTA track

Tools

Salesforce

Marketo

Outreach

Gong

Ironclad / CLM

ERP / Finance systems

CI/CD tooling

Job description

LiveRamp is seeking a senior Salesforce GTM Architect to define strategy and roadmaps for our GTM tech ecosystem, spanning marketing, sales, contracting, and customer success. You will lead architecture reviews, design scalable integrations, and mentor a team of engineers and architects responsible for CRM, CPQ, and data platforms.

You will partner across Security, Data, and Product to embed AI governance and automation, ensure secure, scalable deployments, and drive operational excellence in