GTM Technical Enablement Lead

OpenAI; San Francisco (CA); On-site; USD 226,000 - 251,000; Full time

Job summary

OpenAI is hiring a GTM Technical Onboarding Program Manager to design and deliver onboarding experiences for technical GTM roles. The role focuses on days 30–90, turning complex product and deployment concepts into practical curricula and practice.

You will partner with Product and SMEs to create labs, assessments, and certifications for scalable rollouts across teams. You will ensure readiness signals, translate product knowledge into job-specific capabilities, and support managers with

Qualifications

• 5-8 years experience in technical enablement, Solutions Engineering, Solutions Architecture, Technical Success, Implementation, or other customer-facing technical role.
• Experience with complex SaaS platforms and technical discovery, scoping, and solution judgment.
• Ability to translate product and deployment concepts into role-specific curricula and assessments.

Responsibilities

• Own the design and delivery of day 30–90 onboarding for technical GTM roles.
• Define learning outcomes and readiness standards with technical GTM leaders.
• Build curricula and learning paths translating complex concepts into job-specific behavior.
• Design hands-on experiences such as labs, demos, simulations, and discovery practice.
• Create assessments, certifications, and manager-ready signals of proficiency.
• Partner with Product and GTM leaders to refresh content as products evolve.
• Coach SMEs and facilitators to teach content clearly and effectively.
• Establish content-governance and reinforcement systems across roles/regions.
• Use feedback and data to improve practice and content maintenance.

Skills

Technical enablement

Solutions Engineering

Solutions Architecture

Program management

Cross-functional collaboration

Communication skills

Customer-facing technical role

Job description

OpenAI is hiring a GTM Technical Onboarding Program Manager to design and deliver onboarding experiences for technical GTM roles. The role focuses on days 30–90, turning complex product and deployment concepts into practical curricula and practice.

You will partner with Product and SMEs to create labs, assessments, and certifications for scalable rollouts across teams. You will ensure readiness signals, translate product knowledge into job-specific capabilities, and support managers with