GTM Strategy & Operations Lead (Sales & Analytics)

SolarWinds; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

SolarWinds is seeking a highly analytical GTM Strategy & Operations Analyst to support the evolution and scalability of our global Go-to-Market organization. This role will partner with Sales, Marketing, Customer Success, Finance, and Revenue Operations to evaluate, optimize, and operationalize processes that support the full customer lifecycle.

The ideal candidate has hands-on Salesforce experience and the ability to translate business needs into scalable processes, reporting solutions, and

Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Business Operations, or related field.
• Strong understanding of end-to-end GTM processes and the operational workflows that support Sales, Marketing, and Customer Success organizations.
• Hands‑on experience with Salesforce, including report and dashboard creation, data analysis, troubleshooting, and understanding of core CRM objects and relationships.
• Experience translating business requirements into process improvements, reporting solutions, and system enhancements.
• Working knowledge of Tableau or similar business intelligence and visualization tools.
• Strong analytical and problem‑solving skills, with the ability to identify trends, evaluate operational challenges, and recommend solutions.
• Experience documenting business processes, developing SOPs, and supporting change management initiatives.
• Excellent communication and stakeholder management skills, with the ability to collaborate across multiple functions and levels of the organization.
• Strong organizational skills and the ability to manage multiple priorities in a fast‑paced, global environment.
• Demonstrated ability to work independently, take ownership of initiatives, and drive projects from concept through execution.
• Hands-on experience with Tableau and Salesforce

Responsibilities

• Design scalable GTM processes across the customer lifecycle, including lead, opportunity, account management, renewals, and expansion.
• Develop and maintain Salesforce reports and dashboards for operational visibility and performance tracking.
• Translate GTM needs into business requirements and implement scalable reporting and system solutions.
• Collaborate with Sales, Marketing, Customer Success, Finance, and Enablement to improve cross-functional processes and handoffs.
• Identify and automate manual processes to improve efficiency and data integrity.
• Support operational rhythms like pipeline reviews and business reviews with governance and documentation.

Skills

Salesforce

Tableau

Revenue Ops

Data Analysis

Process Improvement

Stakeholder Management

SOP Development

Cross-functional Collaboration

Tools

Salesforce

Tableau

Job description

SolarWinds is seeking a highly analytical GTM Strategy & Operations Analyst to support the evolution and scalability of our global Go-to-Market organization. This role will partner with Sales, Marketing, Customer Success, Finance, and Revenue Operations to evaluate, optimize, and operationalize processes that support the full customer lifecycle.

The ideal candidate has hands-on Salesforce experience and the ability to translate business needs into scalable processes, reporting solutions, and