GTM Engineer: AI-Native Support & Onboarding Architect

LangChain; New York (NY); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible vacation

401(k) plan

Life insurance

Meals on in-office days

Job summary

LangChain in New York, NY is seeking a GTM Engineer to architect customer agents and develop AI-native onboarding experiences. You will analyze customer friction points and deploy solutions to create a premium onboarding experience. Candidates should have 3+ years of experience in software engineering and a deep understanding of LLM systems. The position offers a competitive salary range of $160K - $180K along with comprehensive benefits including health coverage, 401(k), and flexible vacation.

Qualifications

• Deep understanding of LLM stack: prompting, retrieval, cognitive architectures.
• Strong software engineering background (3+ years), with 1+ year in LLM production.
• Self-directed and able to navigate ambiguity.
• Strong coding skills in Python or TypeScript.
• Ability to translate customer pain points into scalable systems.

Responsibilities

• Design and deploy production-grade agents for technical support.
• Analyze friction points and build self-service AI systems.
• Act as product owner, identifying improvement opportunities and proposing architectures.
• Contribute back to the LangChain ecosystem based on customer feedback.
• Develop automated AI-native onboarding experiences.

Skills

AI-Native Development

Software Engineering

Full-Stack Development

Customer-Centric Design

Tools

LangChain

LangGraph

Python

TypeScript

Job description

LangChain in New York, NY is seeking a GTM Engineer to architect customer agents and develop AI-native onboarding experiences. You will analyze customer friction points and deploy solutions to create a premium onboarding experience. Candidates should have 3+ years of experience in software engineering and a deep understanding of LLM systems. The position offers a competitive salary range of $160K - $180K along with comprehensive benefits including health coverage, 401(k), and flexible vacation.