GTM Data Governance Lead (MDM) for Trusted Master Data

LaunchDarkly Group; United States; Remote; USD 130,000 - 210,000; Full time

Benefits offered by this job

RSUs

Health insurance

Vision insurance

Dental insurance

Mental health benefits

Job summary

LaunchDarkly Group is seeking a GTM Data Governance Manager (MDM) to own the data model for accounts, contacts, subscriptions, and users across Salesforce, billing and finance systems, marketing automation, product usage data, and the data warehouse.

You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to codify standards, define golden records, and establish quality SLAs.

Qualifications

• 8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs.
• Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models.
• Experience with Salesforce data models and CRM data quality at scale.
• Experience building and operating a data governance framework: policies, stewardship models, and SLAs.
• Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders.
• A track record of delivering cross-functional programs without direct authority.
• Nice to Have: Experience at a B2B SaaS company with product-led or hybrid sales motion; familiarity with enrichment and firmographic data; data privacy regulations (GDPR, CCPA) and SOC 2.

Responsibilities

• Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains.
• Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems.
• Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run onboarding, change requests, and lifecycle events.
• Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness.
• Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers; recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling.
• Provide trusted, well-documented data products for analytics and AI use cases; own data privacy, retention, access controls.
• Who You'll Work With: Data Engineering and GTM Systems build pipelines and Salesforce configuration; Legal and Security own privacy decisions.

Skills

MDM

Data governance

Salesforce

Data quality

Data modeling

Stakeholder management

Tools

Salesforce

Data warehouse

CRM data quality

Enrichment providers

Job description

LaunchDarkly Group is seeking a GTM Data Governance Manager (MDM) to own the data model for accounts, contacts, subscriptions, and users across Salesforce, billing and finance systems, marketing automation, product usage data, and the data warehouse.

You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to codify standards, define golden records, and establish quality SLAs.