GTM Analytics & Data Strategy Leader

Cloudflare

New York (NY)

In loco

USD 146.000 - 230.000

Tempo pieno

20 ore fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

Equity plan
Health, dental, vision
401(k)
Paid time off

Descrizione del lavoro

Cloudflare is seeking a Senior GTM Analytics Manager to shape how data supports Pre-Sales, Post-Sales, and Services. You’ll focus on scalable, self-serve analytics, governance, and defining metric contexts for executive-ready insights across Sales, Solutions Engineering, and Professional Services.

You’ll partner with the central Data team and drive a mature analytics program, influencing leaders and engineers to deliver trusted, AI-enabled answers across Cloudflare’s GTM org.

Competenze

  • 8+ years in analytics, business intelligence, analytics engineering, or GTM/Services operations at a high-growth B2B SaaS or tech company.
  • Direct experience supporting Pre- or Post-Sales Operations, Solutions/ Sales Engineering, Forward Deployed Engineering, Professional Services, or Customer Success. You understand how these teams work, how they're measured, and how their data is created.
  • Deep data modeling expertise, including dimensional modeling, entity design, and metric layer design. You can review and challenge a data model, not just consume one.
  • Expert SQL skills and hands-on experience with modern data stack tools such as BigQuery, dbt, or a semantic/metrics layer (e.g., dbt Semantic Layer, LookML, or Cube).
  • Strong working knowledge of GTM and services systems data, such as Salesforce, professional services automation tools, and product usage or telemetry data.
  • A clear, informed view on how AI changes analytics, including semantic layers, retrieval and context design for LLMs, text-to-SQL, and agent-based access to governed data, plus the data foundations those need to be accurate.
  • A track record of defining and rolling out source-of-truth metrics across multiple stakeholder groups, including handling disagreements over definitions.
  • Proven ability to lead complex, cross-functional programs without formal authority, and to influence executives and engineers alike.
  • Excellent written and verbal communication skills, including turning ambiguous business questions into precise technical requirements and back again.
  • BA/BS in a quantitative, technical, or business field. A Master's in Data Science, Analytics, Computer Science, or an MBA is a plus.

Mansioni

  • Define and drive a multi-year strategy for how Pre-Sales, Post-Sales, Solutions Engineering, FDE, and Professional Services find, trust, and use data, including a maturity model and a phased roadmap.
  • Act as a thought leader on scaling information in an AI-first world, working out how semantic layers, governed metrics, and well-built context let AI assistants and agents give accurate, consistent answers grounded in our business.
  • Review the current mix of dashboards, reports, and tools across these teams. Create a plan to consolidate them, retire duplicates, and move toward a single source of truth.
  • Define, document, and carry out the official metrics for the teams you support.
  • Keep metric definitions aligned with corporate definitions from Finance and Data, and resolve conflicts between teams with clear, defensible logic.
  • Act as the main business and technical partner to the central Data team for the stakeholders you support.
  • Influence and review the design of data models across systems such as Salesforce, professional services tools, product usage and telemetry, support, and finance.
  • Design how people get answers: self-serve access, natural-language and AI-assisted querying, embedded insights in daily workflows, and curated metric catalogs.
  • Set up a formal intake and governance process for new metric and data requests, including prioritization, ownership, certification, and change management.
  • Build trusted relationships with leaders in Sales, Solutions Engineering, FDE, Professional Services, Customer Success, Operations, Finance, and Data.
  • Explain complex technical and analytical ideas clearly to executives so they can make decisions.

Conoscenze

Analytics leadership
SQL expertise
Dimensional modeling
Data modeling
GTM data
AI analytics
Executive communication
Cross-functional collaboration

Formazione

BA/BS in quantitative field
Master's in Data Science / Analytics / CS / MBA

Strumenti

BigQuery
dbt
LookML
Cube
Salesforce

Descrizione del lavoro

Cloudflare is seeking a Senior GTM Analytics Manager to shape how data supports Pre-Sales, Post-Sales, and Services. You’ll focus on scalable, self-serve analytics, governance, and defining metric contexts for executive-ready insights across Sales, Solutions Engineering, and Professional Services.

You’ll partner with the central Data team and drive a mature analytics program, influencing leaders and engineers to deliver trusted, AI-enabled answers across Cloudflare’s GTM org.

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