GTM AI Engineer for Revenue Ops — Build AI Workflows

Worky; California (MO); Hybrid; USD 202,000 - 250,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Equity + ESPP

Flexible PTO

Commuter benefits

Wellness benefits

Parental leave

Job summary

Freshworks Inc. in San Mateo, CA is hiring a hands-on GTM AI architect who will design and deploy AI-powered workflows across lead management, routing, and enrichment to accelerate revenue generation.

You will connect signals from Salesforce, Marketo, Outreach, product usage data, and other sources to identify high-value accounts and drive actions. The role requires building integrations and tools with APIs, webhooks, and AI platforms, while partnering with Sales, Marketing, RevOps, and Demand

Qualifications

• Experience in Revenue Operations, Sales Operations, GTM Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar GTM function.
• Strong understanding of B2B revenue workflows including lead management, routing, enrichment, qualification, account prioritization, prospecting, and pipeline generation.
• A hands-on builder who has personally created automations, integrations, internal tools, or data workflows.
• Experience working with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar.
• Hands-on experience building AI/LLM-powered workflows or agents using Claude, OpenAI, Relevance, MCP, n8n, Workato, or similar tools.
• Comfortable working with APIs, webhooks, data integrations, automation platforms, or scripting to connect systems and bring ideas to life.
• Ability to partner directly with Sales, Marketing, SDR/BDR, and RevOps teams and translate business problems into working technical solutions.

Responsibilities

• Build AI-powered GTM Workflows: Design and deploy agents and automations across lead management, account research, routing, scoring, prioritization, personalization, seller briefings, and follow-up.
• Turn Buyer Signals into Action: Connect and enrich signals across web activity, intent, product usage, CRM history, engagement data, and third-party sources to identify high-value accounts and recommend actions.
• Automate the GTM Stack: Build integrations and workflows across systems like Salesforce, Clay, Marketo, sales engagement platforms, enrichment providers, internal data sources, and AI tools.
• Build Agents and Internal Tools: Use LLMs, APIs, webhooks, automation platforms, and scripting to create tools that make sellers and revenue teams faster and more effective.
• Solve Frontline GTM Problems: Partner directly with Sales, SDR/BDR, Marketing Ops, Sales Ops, RevOps, and Demand Gen teams to understand workflow friction and translate business needs into working solutions.
• Prototype and Iterate Quickly: Build solutions, get them into users' hands, measure their effectiveness, and iterate based on real-world feedback.
• Make AI Workflows Reliable: Implement validation, guardrails, human-in-the-loop controls, monitoring, error handling, and other mechanisms needed to move successful prototypes into production.

Skills

Revenue Operations

GTM Operations

Sales Operations

AI/LLM workflows

APIs & Integrations

Cross-functional collaboration

Hands-on builder

Tools

Salesforce

Marketo

Clay

Outreach

Salesloft

HubSpot

Job description

Freshworks Inc. in San Mateo, CA is hiring a hands-on GTM AI architect who will design and deploy AI-powered workflows across lead management, routing, and enrichment to accelerate revenue generation.

You will connect signals from Salesforce, Marketo, Outreach, product usage data, and other sources to identify high-value accounts and drive actions. The role requires building integrations and tools with APIs, webhooks, and AI platforms, while partnering with Sales, Marketing, RevOps, and Demand