Senior AI-Driven GTM Engineer

Worky; San Mateo (CA); Hybrid; USD 202,000 - 250,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Disability insurance

Life insurance

Equity + ESPP

Flexible PTO

Commuter benefits

Wellness benefits

Adoption and parental leave

Job summary

Freshworks is seeking a GTM-focused operator who can build AI-powered workflows at the intersection of Revenue Operations and Marketing Ops. You will connect signals from Salesforce, Marketo, and product usage data to drive account prioritization and engagement decisions.

You don’t need to be a traditional software engineer, but you must have built solutions end-to-end and be comfortable integrating APIs, webhooks, and automation platforms to accelerate revenue teams.

Qualifications

• Experience in Revenue Operations, Sales Operations, GTM Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar GTM function.
• Strong understanding of B2B revenue workflows including lead management, routing, enrichment, qualification, account prioritization, prospecting, and pipeline generation.
• A hands-on builder who has personally created automations, integrations, internal tools, or data workflows—not just managed the systems or processes around them.
• Experience working with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar.
• Hands-on experience building AI/LLM-powered workflows or agents using Claude, OpenAI, Relevance, MCP, n8n, Workato, or similar tools.
• Comfortable working with APIs, webhooks, data integrations, automation platforms, or scripting to connect systems andbring ideas to life.
• Ability to partner directly with Sales, Marketing, SDR/BDR, and RevOps teams and translate business problems into working technical solutions.

Responsibilities

• Build AI-powered GTM Workflows: Design and deploy agents and automations across lead management, account research, routing, scoring, prioritization, personalization, seller briefings, and follow-up.
• Turn Buyer Signals into Action: Connect and enrich signals across web activity, intent, product usage, CRM history, engagement data, and third‑party sources to identify high-value accounts and recommend actions.
• Automate the GTM Stack: Build integrations and workflows across systems like Salesforce, Clay, Marketo, sales engagement platforms, enrichment providers, internal data sources, and AI tools.
• Build Agents and Internal Tools: Use LLMs, APIs, webhooks, automation platforms, and scripting to create tools that make sellers and revenue teams faster and more effective.
• Prototype and Iterate Quickly: Build solutions, get them into users' hands, measure their effectiveness, and iterate based on real-world feedback.

Skills

Revenue Ops

GTM Systems

Hands-on Builder

AI Workflows

APIs & Integrations

Tools

Salesforce

Marketo

Clay

Outreach

Salesloft

HubSpot

OpenAI

Claude

n8n

Workato

Job description

Freshworks is seeking a GTM-focused operator who can build AI-powered workflows at the intersection of Revenue Operations and Marketing Ops. You will connect signals from Salesforce, Marketo, and product usage data to drive account prioritization and engagement decisions.

You don’t need to be a traditional software engineer, but you must have built solutions end-to-end and be comfortable integrating APIs, webhooks, and automation platforms to accelerate revenue teams.