GSOC Security Operator - Overnight Monitoring and Response

AUS; Richardson (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Eight paid holidays, five sick days, &

Vacation accrual at 3.08 hours biweek

Job summary

Allied Universal Technology Services is hiring for a Global Security Operations Center (GSOC) Operator at our Monitoring and Response Center (MaRC). The operator monitors cameras and alarms, dispatches response personnel, and communicates incident details to leadership as appropriate. This full-time, in-office position requires overnight shifts (11pm–7am) and weekend work.

Training is Monday–Friday 8:00am–4:00pm for the first two weeks. Pay is $20.00 per hour.

Qualifications

• Outstanding oral and written communication skills.
• Able to speak, read, and write the English language fluently.
• Ability to identify a problem, apply security training and procedures and execute said procedures.
• Demonstrated ability to take initiative, prioritize multiple assignments and meet deadlines.

Responsibilities

• Answer routine and emergency calls, monitor alarms, video and access control, and provide general assistance according to customer protocols.
• Dispatch security officers, emergency response teams, police, fire, and EMS as required via telephone or email.
• Communicate information to key partners using established channels and best practices.
• Escalate incidents to supervisors and leadership as directed.
• Document and maintain records of activities and communications during the shift.

Skills

Communication

English fluency

Multitasking

Independent judgment

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Allied Universal Technology Services is hiring for a Global Security Operations Center (GSOC) Operator at our Monitoring and Response Center (MaRC). The operator monitors cameras and alarms, dispatches response personnel, and communicates incident details to leadership as appropriate. This full-time, in-office position requires overnight shifts (11pm–7am) and weekend work.

Training is Monday–Friday 8:00am–4:00pm for the first two weeks. Pay is $20.00 per hour.