GSOC Security Operations Lead & Training Coach

Securitas, Inc.; Redwood City (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Securitas, Inc. in Redwood City, CA is seeking a GSOC Supervisor to manage shift operations, oversee GSOC operators, and ensure alignment with Corporate Security goals.

You will review Daily Activity and Incident Reports, lead training programs, coordinate with the GSOC Manager, and travel as needed to support security operations domestically and internationally. Five years GSOC experience (supervisory preferred) and strong knowledge of access control, video surveillance, and incident monitoring

Qualifications

• Minimum of five (5) years of GSOC operations experience at operator level; supervisory experience preferred.
• Strong operational knowledge of GSOC hardware and security systems; ability to manage multiple tasks in a crisis environment.
• Excellent verbal and written communication; highly motivated and able to work with minimal supervision.

Responsibilities

• Oversee all assigned shift activities within the client’s GSOC.
• Provide leadership and ongoing training to GSOC operators.
• Daily review and analysis of Daily Activity Reports and Incident Reports.
• Lead monthly hands-on training and scenario-based exercises.
• Coordinate across shifts to ensure training, documentation, and responses are consistent.
• Work with the GSOC Manager on security matters as directed.
• Interact with and report to law enforcement as appropriate in consultation with management.
• Domestic and international travel approximately 10% of the time.

Skills

Verbal communication

Written communication

Training

Leadership

Multi-tasking

Adult learning

Education

High School Diploma

California Security Guard license

Tools

Security Access Control Systems

Video Surveillance Systems

Alarm monitoring systems

Microsoft Office

Gmail/Google Docs

Job description

Securitas, Inc. in Redwood City, CA is seeking a GSOC Supervisor to manage shift operations, oversee GSOC operators, and ensure alignment with Corporate Security goals.

You will review Daily Activity and Incident Reports, lead training programs, coordinate with the GSOC Manager, and travel as needed to support security operations domestically and internationally. Five years GSOC experience (supervisory preferred) and strong knowledge of access control, video surveillance, and incident monitoring