GSOC Operator: Real-Time Security & Dispatch

Securitas Global Clients America; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Securitas Global Clients America in Houston, TX is seeking a vigilant GSOC Operator to monitor security systems in real time and coordinate incident responses. The role requires strong multitasking and clear communication under pressure in a fast-paced GSOC environment.

You will communicate clearly via phone and radio, document events accurately, and maintain situational awareness across multiple platforms to support protective operations and timely decision-making.

Qualifications

• Minimum 4+ years of experience in Security, Law Enforcement, or Corrections.
• Experience with surveillance cameras and monitoring software preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor security systems in real time.
• Identify, assess, and respond to security incidents.
• Communicate via phone and radio with teams and partners.
• Document and report incidents with accuracy.
• Maintain situational awareness across multiple systems.
• Follow established protocols and emergency guidelines.
• Provide updates to supervisors and stakeholders.
• Support GSOC operations with professionalism and urgency.

Skills

Strong communication

Multitasking

Attention to detail

Computer proficiency

Tools

Surveillance cameras

Monitoring software

Incident reporting systems

Job description

Securitas Global Clients America in Houston, TX is seeking a vigilant GSOC Operator to monitor security systems in real time and coordinate incident responses. The role requires strong multitasking and clear communication under pressure in a fast-paced GSOC environment.

You will communicate clearly via phone and radio, document events accurately, and maintain situational awareness across multiple platforms to support protective operations and timely decision-making.