GSOC Operator: Global Security & Incident Response

Allied Universal; Cupertino (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Holidays paid at time and a half

Vacation after one year

Job summary

Allied Universal is seeking a Global Security Operations Center (GSOC) Operator in Cupertino. The role focuses on monitoring security networks, analyzing events, and supporting life safety incidents across facilities and employees.

You will provide timely reports to Security Management and assist clients during emergencies. The position requires strong analytical and communication skills, proficiency with IT and security systems, and the ability to work flexible shifts including nights.

Qualifications

• Must have a high school diploma or equivalent.
• Demonstrated analytic and critical thinking skills and ability to prepare reports.
• Ability to use logic and reasoning to approach problems.
• Proficiency with Microsoft Office and security systems.
• Excellent communication and teamwork skills.
• Ability to operate radio/console monitors and adapt to shifts.

Responsibilities

• Monitor security equipment globally to ensure physical security of employees and facilities.
• Manage access to company facilities and ensure policy compliance.
• Operate CCTV system and process video footage requests.
• Provide timely emergency reports and coordinate with emergency personnel.
• Liaise between clients, departments, and leadership during emergencies.
• Direct visitors and monitor removal of property; report service issues.

Skills

Analytical thinking

Report writing

Communication

Teamwork

Calm under pressure

Adaptability

Education

High school diploma

College degree in Criminal Justice (preferred)

Tools

Microsoft Office

Security systems

Job description

Allied Universal is seeking a Global Security Operations Center (GSOC) Operator in Cupertino. The role focuses on monitoring security networks, analyzing events, and supporting life safety incidents across facilities and employees.

You will provide timely reports to Security Management and assist clients during emergencies. The position requires strong analytical and communication skills, proficiency with IT and security systems, and the ability to work flexible shifts including nights.