GSOC Analyst - 24/7 Real-Time Security Monitoring

Inter-Con Security Systems, Inc.; Warren (MI); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Uniform provided

Full-time benefits

Career development

401(k) plan

Job summary

Inter-Con Security Systems, Inc. is seeking a GSOC Analyst to join our 24/7 Global Security Operations Center in Warren, Michigan.

This full-time role offers steady shifts and a chance to work with a large-scale security program. The GSOC Analyst will monitor alarms and video systems, triage incidents, dispatch personnel, and maintain detailed incident records while following established playbooks and client policies.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in security operations or dispatch preferred.
• Experience monitoring alarms, CCTV, access-control events.
• Ability to follow decision trees, playbooks, and manage multiple events.
• Excellent written and spoken English; confidential handling.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Monitor alarms, CCTV, access-control activity, and other security signals.
• Receive, validate, prioritize, and document events.
• Dispatch security personnel and coordinate resources.
• Maintain incident logs, reports, and trend data.
• Follow escalation paths and client procedures.
• Operate security platforms and perform first-line troubleshooting.
• Communicate clearly with responders and leadership.

Skills

Keyboarding

Data entry

Written communication

English proficiency

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Inter-Con Security Systems, Inc. is seeking a GSOC Analyst to join our 24/7 Global Security Operations Center in Warren, Michigan.

This full-time role offers steady shifts and a chance to work with a large-scale security program. The GSOC Analyst will monitor alarms and video systems, triage incidents, dispatch personnel, and maintain detailed incident records while following established playbooks and client policies.