GSOC Lead: Global Security Operations (Day Shift)

Prosegur Security USA, Inc; San Mateo (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Prosegur Security USA, Inc in California operates a dedicated Global Security Operations Center (GSOC) in support of Sony Interactive Entertainment. The GSOC Lead role serves as the on-shift operational lead, directing GSOC personnel, overseeing incident response, and ensuring effective monitoring, intelligence, and emergency coordination functions.

The role emphasizes leadership, advanced incident management, and real-time decision making affecting personnel safety and business operations

Qualifications

• 2+ years in GSOC, security operations, intelligence analysis, or risk monitoring.
• Experience leading shifts or coordinating complex security incidents.
• Strong understanding of global threat landscapes.
• Proven ability to make independent operational decisions under pressure.
• Advanced written and verbal communication skills.

Responsibilities

• Serve as the on-shift decision-making authority for GSOC operations.
• Direct and manage GSOC Analysts during assigned shift.
• Ensure adherence to SOPs, SLAs, and escalation protocols.
• Conduct shift briefings, passdowns, and alignment reviews.
• Maintain continuous oversight of life-safety monitoring and crisis tracking.
• Liaise with emergency services, regional security managers, and corporate stakeholders as required.
• Conduct periodic audits of active monitoring streams and operator workflows.
• Ensure completion of required training modules and facilitate shift-based drills.

Skills

GSOC leadership

Incident management

Security operations

Decision making under pressure

Education

Bachelor's degree in security studies, criminal justice, or related field

Tools

Factal

Everbridge

ISOS

CCURE

Exacq

Job description

Prosegur Security USA, Inc in California operates a dedicated Global Security Operations Center (GSOC) in support of Sony Interactive Entertainment. The GSOC Lead role serves as the on-shift operational lead, directing GSOC personnel, overseeing incident response, and ensuring effective monitoring, intelligence, and emergency coordination functions.

The role emphasizes leadership, advanced incident management, and real-time decision making affecting personnel safety and business operations