Growth & Sales Operations Lead (Hybrid)

Victra - Verizon Authorized Retailer; Durham (NC); Hybrid; USD 92,000 - 125,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision benefits

401(k) retirement plan

Tuition reimbursement

Verizon product and service discounts

Employee referral bonuses

Career pathing

Job summary

Victra is Verizon's largest premium retailer in the United States. We are seeking a Manager, Business Operations to own the outbound strategy and support our business and internet sales opportunities across our call center and retail fleet.

You will lead cross-functional collaboration, own the CRM strategy, and grow the business support team. The role requires project management, strong communication, and a proactive, detail-oriented mindset.

Qualifications

• Four-year college degree preferred.
• At least two years of outside sales in B2B.
• Project management experience preferred.
• Exceptional verbal, written, and presentation skills.
• Ability to meet deadlines, multitask, and adapt to changes.
• Proficiency in Outlook, Excel, Word, PowerPoint.

Responsibilities

• Serve as Project Manager and Lead for Business Development GTM initiatives.
• Develop and manage content for the sales engagement platform and CRM.
• Partner with key stakeholders to grow assigned sales channels.
• Manage the strategy and implementation of sales campaigns.
• Optimize Victra business processes.
• Serve as subject matter expert on CRM and sales engagement platforms.
• Collaborate with internal teams to develop requirements and workflows.
• Act as Sales Engineer for the Victra Tech Stack.
• Partner with external team leads on a weekly basis for gap management and priorities.
• Provide reconciliation support for business initiatives.

Skills

Project management

Verbal communication

Written communication

Presentation skills

CRM strategy

Salesforce familiarity

MS Office Proficiency

Education

Bachelor's degree

Tools

CRM platforms

Job description

Victra is Verizon's largest premium retailer in the United States. We are seeking a Manager, Business Operations to own the outbound strategy and support our business and internet sales opportunities across our call center and retail fleet.

You will lead cross-functional collaboration, own the CRM strategy, and grow the business support team. The role requires project management, strong communication, and a proactive, detail-oriented mindset.