Growth & Retention Personal Lines Account Manager

NavSav; Waco (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Retirement with up to 4% match

Commission eligible when rounding out,

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Job summary

NavSav in Texas is seeking a passionate Personal Lines Account Manager to help grow and retain clients through exceptional service and expert policy guidance. You will support client services, perform policy reviews, and assist with renewals across our local office network.

The ideal candidate holds a Property & Casualty license, thrives in a fast-paced environment, and demonstrates strong communication, problem-solving, and multitasking abilities while delivering best-in-class customer service.

Qualifications

• Property and Casualty license is required.
• Background check clearance.
• Customer service experience.
• Strong verbal and written communication.
• Proficient with Microsoft Office and basic internet navigation.
• Ability to work independently and multitask.
• Strong problem-solving skills.

Responsibilities

• Establish and develop exceptional customer relationships
• Provide prompt, accurate, and friendly customer service
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes
• Providing policy reviews as appropriate and remarketing policy renewals as needed for client
• Contribute to individual goals and agency success by following our set retention processes

Skills

Customer service

Communication

Typing 45+ WPM

Self-starter

Problem solving

Multi-tasking

P&C license

Job description

NavSav in Texas is seeking a passionate Personal Lines Account Manager to help grow and retain clients through exceptional service and expert policy guidance. You will support client services, perform policy reviews, and assist with renewals across our local office network.

The ideal candidate holds a Property & Casualty license, thrives in a fast-paced environment, and demonstrates strong communication, problem-solving, and multitasking abilities while delivering best-in-class customer service.