Growth Product Manager: Scale Acquisition & Retention

DocuSign, Inc.; Seattle (WA); Hybrid; USD 127,000 - 183,000; Full time

Job summary

DocuSign, Inc. is seeking a Growth Product Manager to identify opportunities, launch new growth experiences, and drive end-to-end customer acquisition and retention. You will partner with product, engineering, marketing, and sales to grow the customer base and unlock new revenue opportunities.

This individual contributor role reports to the Director, Customer Growth and operates in a Hybrid setting with required in-office time.

Qualifications

• 5+ years of experience in product management, data science or similar role (GM, business leader, operator, founder) ideally at a dynamic SaaS or consumer tech company.
• Experience in growth, product, or GTM functions, especially with experience bringing net new initiatives to life.
• Experience leading teams of 5+ or experience leading cross functional teams across product, engineering, design, and GTM by influence.

Responsibilities

• Accelerate Docusign's customer growth and revenue growth by identifying and creating new experiences, new acquisition channels, and new growth loops
• Develop a deep understanding of our customer acquisition, conversion, and retention mechanisms
• Scout out and identify new opportunities for Docusign to land new customers that will stay with Docusign for the long term
• Size them up and rally the team to prioritize it with powerful storytelling that's easy for everyone to understand and woven through numbers
• Bring key ideas to life through cross-functional teams via rapid experimentation to set the idea into motion, prove hypotheses and build conviction
• Partner with engineers, designers, analysts, marketers, and sales to stand up pilot programs or rethink existing programs
• Demonstrate wins that can directly connect back to company performance in topline revenue, retention or customer growth and inform future business strategy

Skills

Product management

Growth

Data-driven decisions

Team leadership

SQL / Excel

AI fluency

Storytelling with data

Tools

SQL

Excel

Job description

DocuSign, Inc. is seeking a Growth Product Manager to identify opportunities, launch new growth experiences, and drive end-to-end customer acquisition and retention. You will partner with product, engineering, marketing, and sales to grow the customer base and unlock new revenue opportunities.

This individual contributor role reports to the Director, Customer Growth and operates in a Hybrid setting with required in-office time.