Growth-Oriented Teller with Benefits

Citizens; Johnston (RI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Volunteer time off

401K match

Education reimbursement

Job summary

Citizens is hiring a Teller to greet customers in lobby and assist with transactions. You will demonstrate how to use our mobile app and ATMs, delivering personalized financial solutions and connecting customers to Bankers for the next steps.

The role emphasizes accurate cash handling and adherence to policies in a dynamic branch environment. You’ll build relationships through active listening, strong communication, and problem solving, supporting customers with their financial goals while

Qualifications

• High School degree or GED required.
• 6 months minimum experience processing transactions (cash/digital).
• At least 1 year of customer experience with product/service recommendations.
• Strong listening and communication skills.
• Ability to ask questions to understand customer needs and build relationships.

Responsibilities

• Greet customers in lobby and assist with basic transactions.
• Demonstrate mobile app and ATM usage for customers.
• Provide personalized advice and connect customers with Bankers for next steps.
• Follow all bank policies and cash handling procedures.

Skills

Customer focus

Cash handling

Digital payments

Communication

Problem solving

Active listening

Education

High School diploma or GED

Job description

Citizens is hiring a Teller to greet customers in lobby and assist with transactions. You will demonstrate how to use our mobile app and ATMs, delivering personalized financial solutions and connecting customers to Bankers for the next steps.

The role emphasizes accurate cash handling and adherence to policies in a dynamic branch environment. You’ll build relationships through active listening, strong communication, and problem solving, supporting customers with their financial goals while