Growth-Oriented Store Operations Associate

CubeSmart; Cape May Court House (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

CubeSmart is seeking a Store Operations Associate to manage and maintain stores within your district, delivering strong customer service and efficient operations. You will handle leasing, payments, and courtesy calls while maintaining the property and assisting customers with storage solutions.

The role requires physical tasks, Saturdays, and a valid driver's license with access to a vehicle. Join a team that values work-life balance, growth, and competitive pay from day one.

Qualifications

• Positive, outgoing personality with a passion for helping people.
• Experience delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
• Some locations may require Sunday hours.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our POS system, completing daily bank deposits, and making courtesy calls to customers regarding late payments.
• Physical tasks include daily walks of the property, cleaning units and grounds, opening and closing doors (up to 50 lbs).
• Maintaining a clean and safe storage facility to meet company guidelines.

Skills

Customer service

Sales goals

Operational focus

MS Office

Physical stamina

Driver's license

Tools

POS system

Job description

CubeSmart is seeking a Store Operations Associate to manage and maintain stores within your district, delivering strong customer service and efficient operations. You will handle leasing, payments, and courtesy calls while maintaining the property and assisting customers with storage solutions.

The role requires physical tasks, Saturdays, and a valid driver's license with access to a vehicle. Join a team that values work-life balance, growth, and competitive pay from day one.