Growth-Oriented Scheduling & Operations Coordinator

ABATEMENT TESTING SERVICES LLC; Oak Park (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off & Paid Holidays

Opportunities for overtime

On-the-job training and certification

Job summary

ABATEMENT TESTING SERVICES LLC is seeking a Scheduling & Administrative Support role focused on coordinating environmental testing work orders and appointments. You will work closely with homeowners, customers, and field technicians to ensure accurate scheduling in JobNimbus and smooth operations.

As you grow, duties may expand to invoicing, reporting, and process improvements. The ideal candidate demonstrates reliability, initiative, and professional communication in a dynamic team environment.

Qualifications

• This role requires a high school diploma or equivalent and strong scheduling abilities.
• Candidates should have experience with administrative support and customer service in a fast-paced environment.
• Familiarity with CRM or job-management software, preferably JobNimbus, is a plus.

Responsibilities

• Receive, review, and process incoming environmental testing work orders.
• Coordinate testing appointments with homeowners and customers in a timely manner.
• Schedule and dispatch field technicians across multiple states and time zones.
• Maintain accurate job, customer, and scheduling information in JobNimbus.
• Communicate appointment details and requirements to customers and technicians.
• Monitor schedules, identify conflicts, and address coverage gaps.
• Follow up on outstanding work orders to ensure progress.
• Provide administrative support to the Testing Department and assist with daily workflow.
• Learn invoicing and billing processes as scheduling proficiency grows.
• Identify recurring workflow issues and suggest process improvements to management.
• Take ownership of responsibilities and know when to escalate issues.

Skills

Scheduling

Administrative support

Customer service

Dispatching

Office coordination

Organization

Time management

Verbal communication

Written communication

Attention to detail

Prioritization

Learning new software

Independence

Initiative

Education

High school diploma or equivalent

Tools

JobNimbus

Job description

ABATEMENT TESTING SERVICES LLC is seeking a Scheduling & Administrative Support role focused on coordinating environmental testing work orders and appointments. You will work closely with homeowners, customers, and field technicians to ensure accurate scheduling in JobNimbus and smooth operations.

As you grow, duties may expand to invoicing, reporting, and process improvements. The ideal candidate demonstrates reliability, initiative, and professional communication in a dynamic team environment.