Front Desk & Client Services Associate - Insurance

Tage Wright - State Farm Agent; Deep River (CT); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tage Wright - State Farm Agent in Connecticut is seeking a Receptionist - State Farm Agent Team Member to join a friendly, client-focused office. You will greet customers in person and over the phone, manage appointments, and support daily office operations.

Our ideal candidate is organized, detail-oriented, and comfortable with sales conversations. Experience in a receptionist or customer service role is preferred, along with basic computer skills and CRM familiarity.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Tage Wright - State Farm Agent in Connecticut is seeking a Receptionist - State Farm Agent Team Member to join a friendly, client-focused office. You will greet customers in person and over the phone, manage appointments, and support daily office operations.

Our ideal candidate is organized, detail-oriented, and comfortable with sales conversations. Experience in a receptionist or customer service role is preferred, along with basic computer skills and CRM familiarity.