Receptionist & Insurance Support — Growth Path

Tomprunty; Salisbury, Northern (MD, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tom Prunty - State Farm Agent is seeking a highly organized receptionist to greet clients, manage calls, schedule appointments and maintain records in a busy office. The ideal candidate will have prior receptionist or customer service experience, strong communication and multitasking skills, basic Microsoft Office and CRM know-how, and a willingness to engage in sales conversations.

Bilingual Spanish is a plus.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Tom Prunty - State Farm Agent is seeking a highly organized receptionist to greet clients, manage calls, schedule appointments and maintain records in a busy office. The ideal candidate will have prior receptionist or customer service experience, strong communication and multitasking skills, basic Microsoft Office and CRM know-how, and a willingness to engage in sales conversations.

Bilingual Spanish is a plus.