Growth‑Oriented On‑Site Customer Service Rep

Uline; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match starting day one

Bonus programs

Paid holidays and PTO

Tuition assistance

On-site café and fitness center

Modern facilities

Job summary

Uline in Kenosha is seeking a Customer Service Representative to build customer relationships, provide solutions, and deliver legendary service using our world-class technology. You will process orders, answer questions about products, pricing, and shipping, and support customers over phone, email and chat.

Join a family-owned company with strong training, ongoing support, and benefits including health insurance, 401(k) with 6% match from day one, and paid time off.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Problem solving

Communication

Listening

Teamwork

Education

High school diploma

Bachelor's degree preferred

Job description

Uline in Kenosha is seeking a Customer Service Representative to build customer relationships, provide solutions, and deliver legendary service using our world-class technology. You will process orders, answer questions about products, pricing, and shipping, and support customers over phone, email and chat.

Join a family-owned company with strong training, ongoing support, and benefits including health insurance, 401(k) with 6% match from day one, and paid time off.