Customer Service Pro: Training, Growth & Benefits

Uline; Gurnee (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

On-site fitness center

Café on-site

Best-in-class facilities

Tuition Assistance Program

6% 401(k) employer match

Job summary

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is hiring a Customer Service Representative in Kenosha, WI. The role focuses on building customer relationships, delivering legendary service, and using our technology to resolve inquiries quickly.

You'll process orders, provide product recommendations, and support customers via phone, email, and chat.

Qualifications

• High school diploma or equivalent; bachelor's preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, provide product recommendations and handle inquiries.
• Answer product, pricing and shipping questions quickly and confidently.
• Build relationships with customers via phone, email and chat.
• Help customers navigate Uline's website and ordering.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is hiring a Customer Service Representative in Kenosha, WI. The role focuses on building customer relationships, delivering legendary service, and using our technology to resolve inquiries quickly.

You'll process orders, provide product recommendations, and support customers via phone, email, and chat.