Customer Service Specialist — Competitive Pay & Growth

Ninesmw; Illinois; On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Tuition assistance

On-site fitness center

Job summary

Uline is seeking a Customer Service Representative at our Kenosha, WI location. You will process orders, answer questions by phone, email and chat, and help customers select the best shipping and packaging solutions.

This role offers competitive hourly pay, growth opportunities and a strong benefits package. We value fast, friendly, customer-focused service and provide training, health insurance from day one, a 401(k) with employer matching, plus tuition assistance and paid time off.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication skills

Problem solving

Listening skills

Customer service experience

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is seeking a Customer Service Representative at our Kenosha, WI location. You will process orders, answer questions by phone, email and chat, and help customers select the best shipping and packaging solutions.

This role offers competitive hourly pay, growth opportunities and a strong benefits package. We value fast, friendly, customer-focused service and provide training, health insurance from day one, a 401(k) with employer matching, plus tuition assistance and paid time off.