Growth‑Oriented Multi‑Store Manager — Lead Sales & Ops

Securespace-Management; Fort Worth (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Company holidays

401(k) matching

Medical, Dental, and Vision Benefits

Free 10x15 Self Storage Unit!

Monthly bonus opportunity

Job summary

SecureSpace Management LLC is seeking a Self-Storage Multi-Store Manager to lead operations across multiple locations and drive sales, occupancy, and customer satisfaction. You will supervise store teams, coordinate schedules, ensure brand standards, and partner with the Area and District Managers to meet store goals.

The role offers growth as we expand to 30+ new stores in 2026, online move-ins supported by our US-based success team, and a comprehensive benefits package including health,

Qualifications

• Minimum 3 years of experience in storage, retail or hospitality.
• Multi-unit experience is preferred but not required.
• Strong use of the English language in verbal and written communication.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identify maintenance, safety, and fire issues.
• Operate roll-up doors for storage units.
• Frequent travel to assigned stores for coverage and support.

Responsibilities

• Exceed sales goals by promoting unit rentals, warranties, moving supplies, and securing positive reviews.
• Guide and assist new customers through the rental process.
• Reach out to potential clients to confirm moving dates and secure units.
• Manage past-due tenants and handle lien/auction paperwork.
• Provide exceptional customer service to existing clients.
• Perform daily inspections for security, cleanliness, and upkeep.
• Communicate results and updates to Area Manager, District Manager, and Leadership Team.
• Travel frequently to all locations for shifts and support.
• Be flexible with weekend and holiday work schedules.

Skills

Multi-unit experience

Customer service mindset

Strong English language

Team leadership

Storage/retail/hospitality

Travel frequently

Tools

Microsoft Word

Microsoft Excel

Job description

SecureSpace Management LLC is seeking a Self-Storage Multi-Store Manager to lead operations across multiple locations and drive sales, occupancy, and customer satisfaction. You will supervise store teams, coordinate schedules, ensure brand standards, and partner with the Area and District Managers to meet store goals.

The role offers growth as we expand to 30+ new stores in 2026, online move-ins supported by our US-based success team, and a comprehensive benefits package including health,