Multi-Store Self-Storage Manager - Growth & Bonus

Securespace-Management; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) with Matching

Paid Time Off + Holidays

Free 10x15 Storage Unit

Job summary

SecureSpace Management LLC is hiring a Multi-Store Manager to oversee several self-storage locations, drive rentals and customer satisfaction, and coordinate with Area/District leadership. Role requires travel and strong team collaboration to meet store targets and maintain brand standards.

You will lead shift coverage, ensure security and cleanliness, and support ongoing operations while growing with a rapidly expanding company across the U.S.

Qualifications

• 3+ years in storage, retail or hospitality.
• Multi-unit experience preferred but not required.
• Strong English language in verbal and written communication.
• Customer service mindset is essential.
• Proficient with Microsoft Word and Excel.
• Willingness to travel frequently to assigned stores.

Responsibilities

• Exceed sales goals by promoting unit rentals, warranties, and moving supplies.
• Guide customers through the rental process for smooth transactions.
• Confirm moving dates with potential clients and secure units.
• Manage past due tenants and handle lien/auction paperwork.
• Provide exceptional customer service and meet client needs.
• Perform daily property inspections for security and upkeep.
• Communicate results and recommendations to leadership.
• Travel frequently to all locations for shifts and support.
• Be flexible with weekend and holiday work as needed.

Skills

Customer Service

English Proficiency

MS Word

MS Excel

Multi-unit experience

Maintenance awareness

Door operation

Travel

Tools

Microsoft Word

Microsoft Excel

Job description

SecureSpace Management LLC is hiring a Multi-Store Manager to oversee several self-storage locations, drive rentals and customer satisfaction, and coordinate with Area/District leadership. Role requires travel and strong team collaboration to meet store targets and maintain brand standards.

You will lead shift coverage, ensure security and cleanliness, and support ongoing operations while growing with a rapidly expanding company across the U.S.