Growth-Oriented Inside Sales Specialist

Ultimate Staffing; Santa Ana (CA); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Ultimate Staffing in Santa Ana is seeking an Inside Sales Support Associate with strong organizational, communication, and interpersonal skills. The role focuses on supporting the Inside Sales Manager, building customer relationships, and identifying new business opportunities.

You will handle CRM, prepare proposals, and assist with data entry and reporting. Ideal candidates have 3–5 years in customer service or sales, a Bachelor's degree preferred, and proficiency with Microsoft Office.

Qualificações

• 3 to 5 years of experience in customer service, account management, marketing, or sales roles.
• Bachelor's degree preferred; high school diploma or equivalent required.
• Proven ability to manage and strengthen client relations.
• Highly motivated, self-starter attitude with strong organizational and prioritization skills.
• Comfortable with multitasking and supporting various teams in fast-paced environments.
• Excellent written and verbal communication skills to build strong interpersonal relationships and manage client interactions effectively.
• Proficiency with CRM tools, email platforms, and software like Microsoft Office (Word, Excel, PowerPoint).
• Ability to analyze sales opportunities and maintain long-term client relationships.

Responsabilidades

• Assist the Inside Sales Manager with ongoing sales and operational initiatives.
• Develop and maintain knowledge of sales strategies and techniques.
• Understand customer needs and identify new opportunities for business growth.
• Provide accurate and up-to-date knowledge on services and pricing to answer client inquiries.
• Prepare proposals and demonstrate proficiency in using computers, phones, business software (email, word processing, spreadsheets, CRM, etc.), and other tools.
• Utilize CRM systems for record-keeping, running sales reports, and lead management.
• Conduct customer follow-ups via email, CRM platforms, and other channels to ensure satisfaction and identify upselling opportunities.
• Coordinate job details, such as scheduling supplies delivery and equipment, with dispatch and field operations.
• Close new business opportunities and meet or exceed sales targets.
• Research and qualify potential leads to generate new business.
• Collaborate with the outside sales team on overlapping accounts.
• Act as a liaison for the administration, assisting with new assignment entry during peak times.
• Support the outside sales team with data entry, lead organization, and other administrative tasks.
• Build and foster new client relationships while maintaining positive, long-term customer interactions.
• Maintain and update the Monthly Inside Sales Tracking Report.
• Help develop effective sales scripts and language for client interactions.
• Attend weekly sales meetings for performance updates and goal setting.

Conhecimentos

Customer service

Account management

Sales

Communication

Multitasking

Formação académica

Bachelor's degree

Ferramentas

CRM

Microsoft Office

Descrição da oferta de emprego

Ultimate Staffing in Santa Ana is seeking an Inside Sales Support Associate with strong organizational, communication, and interpersonal skills. The role focuses on supporting the Inside Sales Manager, building customer relationships, and identifying new business opportunities.

You will handle CRM, prepare proposals, and assist with data entry and reporting. Ideal candidates have 3–5 years in customer service or sales, a Bachelor's degree preferred, and proficiency with Microsoft Office.