Growth-Oriented Demand Operations Manager

Grant Thornton (US); Chicago (IL); Hybrid; USD 112,000 - 168,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Grant Thornton is seeking a Manager, Demand Operations to lead inbound lead processes and targeted outbound prospecting. The role focuses on activating priority accounts, accelerating early-stage pipeline, and coordinating with Marketing, CREs, and Sales Excellence to convert interest into qualified, revenue-generating conversations.

The position emphasizes ownership of the early-stage pipeline, data integrity in the CRM, and collaboration across teams to optimize outreach, sequencing, and

Qualifications

• Candidates have 5–7+ years in demand generation, inside sales, or related B2B roles.
• Experience managing inbound lead processes and targeted outbound prospecting.
• Strong written communication for concise inbound follow-up and outbound outreach.
• Strong verbal communication for discovery conversations across industries.
• Experience using CRM systems, sales engagement platforms, and sales intelligence tools.

Responsibilities

• Lead Management & Pipeline Enablement: manage inbound lead process from intake to progression of opportunities.
• Coordinate engagement with leaders and stakeholders to ensure timely lead acceptance and follow-through.
• Drive rapid client engagement by scheduling meetings and preparing briefing materials.
• Maintain pipeline momentum until opportunities are transitioned to sales or delivery.
• Maintain CRM data integrity and monitor SLA adherence for lead management.
• Monitor and improve lead-management performance and escalation when needed.

Skills

Demand generation

Inside sales

Account-based marketing

CRM systems

Sales engagement tools

Education

Bachelor’s degree in Marketing or related field

Tools

CRM platforms

Sales engagement platforms

Sales intelligence tools

Job description

Grant Thornton is seeking a Manager, Demand Operations to lead inbound lead processes and targeted outbound prospecting. The role focuses on activating priority accounts, accelerating early-stage pipeline, and coordinating with Marketing, CREs, and Sales Excellence to convert interest into qualified, revenue-generating conversations.

The position emphasizes ownership of the early-stage pipeline, data integrity in the CRM, and collaboration across teams to optimize outreach, sequencing, and