Retail Assistant Store Manager — Lead Teams & Customer Experience

Citi Trends; Smithfield (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Job summary

Citi Trends in Smithfield, NC is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive sales while maintaining customer experience and store standards.

You will partner with the Store Manager on hiring, onboarding, coaching, and scheduling, ensuring compliance with policies and loss prevention. 2–4 years retail leadership and weekend flexibility required.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in Assistant Manager or retail leadership.
• 3–5 years total retail experience preferred.
• Strong communication and leadership abilities.

Responsibilities

• Support daily store operations to meet sales goals and customer experience standards.
• Assist Store Manager with hiring, onboarding, and coaching of associates.
• Maintain staffing levels and conduct performance feedback.
• Ensure compliance with policies and loss prevention standards.

Skills

Retail leadership

Communication skills

Organizational skills

People leadership

Flexible schedule

Customer service focus

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends in Smithfield, NC is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive sales while maintaining customer experience and store standards.

You will partner with the Store Manager on hiring, onboarding, coaching, and scheduling, ensuring compliance with policies and loss prevention. 2–4 years retail leadership and weekend flexibility required.