Assistant Store Manager: Lead, Coach & Grow Team

Citi Trends; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for growth

Job summary

Citi Trends in Raleigh, NC is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and onboarding. You will work closely with the Store Manager to drive sales performance while maintaining exceptional customer service and store standards.

In this role you will supervise associates, participate in hiring and training, and ensure compliance with policies. The position offers growth opportunities within a fast-paced off-price fashion retailer.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Staffing

Education

High school diploma or equivalent

Job description

Citi Trends in Raleigh, NC is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and onboarding. You will work closely with the Store Manager to drive sales performance while maintaining exceptional customer service and store standards.

In this role you will supervise associates, participate in hiring and training, and ensure compliance with policies. The position offers growth opportunities within a fast-paced off-price fashion retailer.