Growth-Oriented Assistant Store Manager

Carter's Retail Inc.; Saint Peters (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Education program

Paid time off

Job summary

Carter's is seeking an Assistant Store Manager to be the first face of our brand for growing families in Saint Peters, MO. You’ll guide daily operations, coach a diverse team, and ensure a welcoming, inclusive environment while delivering outstanding customer service.

You'll train and develop staff, manage floor operations, and collaborate with the Store Manager on merchandising, scheduling, and achieving KPIs.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication skills

Tech skills

Retail management experience

Education

High school diploma or GED

Job description

Carter's is seeking an Assistant Store Manager to be the first face of our brand for growing families in Saint Peters, MO. You’ll guide daily operations, coach a diverse team, and ensure a welcoming, inclusive environment while delivering outstanding customer service.

You'll train and develop staff, manage floor operations, and collaborate with the Store Manager on merchandising, scheduling, and achieving KPIs.