Growth-Oriented Account Manager - Nutraceuticals

Somafina; Layton (UT); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Job summary

Somafina, a fast-growing nutraceutical co-manufacturer in Utah, is seeking an Account Manager to manage client relationships from intake to delivery. You will review purchase orders, coordinate with manufacturing teams, and attend client meetings to ensure orders stay on track.

The role emphasizes proactive updates to clients, speedy issue resolution, and accurate reporting to sales teams. A strong emphasis on communication and organization is required.

Qualifications

• High school diploma or GED required, or equivalent experience.
• Six months related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Engages with clients from beginning to end of a project via phone, email, and in person.
• Reviews all incoming purchase orders and uploads them to begin the manufacturing process, ensuring orders are correct to avoid delays.
• Attends client meetings via conference calls or in person.
• Engages with internal teams across all departments to ensure projects stay on track. Maintains ownership of each order through follow-up until projects are completed.
• Provides updates to clients to keep them informed of order status.
• Provides a weekly open order report with accurate details to sales reps and customers.
• Problem-solves issues as they arise during the process, and knows when to elevate for help.
• Responds to clients quickly, accurately, and professionally through written and verbal communications.
• Uses multiple databases and tools to interpret critical information for client communications.
• Provides support documents as requested.

Skills

Time management

Communication

Client-facing

Strategic thinking

Troubleshooting

Multitasking

English proficiency

Education

High School Diploma or GED

Tools

CRM software

Databases

Order management systems

Job description

Somafina, a fast-growing nutraceutical co-manufacturer in Utah, is seeking an Account Manager to manage client relationships from intake to delivery. You will review purchase orders, coordinate with manufacturing teams, and attend client meetings to ensure orders stay on track.

The role emphasizes proactive updates to clients, speedy issue resolution, and accurate reporting to sales teams. A strong emphasis on communication and organization is required.