Growth & Ops Lead, Digital Ordering

DoorDash, Inc.; Austin (TX); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Health benefits (comprehensive)

Paid parental leave

Wellness benefits

Commuter benefits

Job summary

DoorDash, Inc. is seeking a Senior Manager, Product Ops on the Digital Ordering team to drive growth across products and services. You will report to the General Manager for Digital Ordering and work across product, engineering, account management, analytics, and finance to optimize merchant outcomes.

You will lead growth experiments, guide merchants on how to fit DoorDash Commerce into their tech stacks, and shape the strategy for scalable, first-party ordering experiences.

Qualifications

• 8-10+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles.

Responsibilities

• Guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure, acting as a consultant and sales contributor.
• Lead a team to influence product road map and drive same-store sales growth for merchants via quality initiatives and growth experimentation.
• Scale a business through AI-forward commerce tools and cross-functional collaboration with product, engineering, analytics, and finance.
• Develop strategies to support and scale the Digital Ordering business, tailoring tactics to maximize impact for restaurant partners.
• Own the infrastructure for massive growth, overseeing 0-to-1 opportunities and roadmaps for future growth vectors.
• Collaborate with merchant partners and across DoorDash to execute plans, using data and experimentation to drive improvements.

Skills

Solutions architecture

Sales engineering

Growth

Product ops

Strategy

GTM

Job description

DoorDash, Inc. is seeking a Senior Manager, Product Ops on the Digital Ordering team to drive growth across products and services. You will report to the General Manager for Digital Ordering and work across product, engineering, account management, analytics, and finance to optimize merchant outcomes.

You will lead growth experiments, guide merchants on how to fit DoorDash Commerce into their tech stacks, and shape the strategy for scalable, first-party ordering experiences.