Growth & Operations Manager — Creative Studios

CloseUp Crew; Burbank (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

CloseUp Crew is seeking a Business Growth & Operations Manager to work directly with the owner across both studios in Burbank, CA. Start at ~30 hours/week with full-time potential within 90 days based on performance and revenue impact.

You’ll strengthen day-to-day operations, build systems, and drive new business opportunities, ensuring the founder can focus on vision and growth. Onsite, in Burbank.

Qualifications

• Proven experience managing people and leading a team.
• A track record of launching programs, revenue initiatives, or business lines and following them through.
• Experience building membership, retention, or reactivation programs is a plus.
• Strong operational instincts. You build systems, you don’t just follow them.
• Background in hospitality, entertainment, events, or a creative industry is a strong fit.
• Someone who is energized by ownership and driving growth.

Responsibilities

• Keep both studios running smoothly, client-ready, stocked, and operational.
• Expand SOPs and playbooks to document, repeatable, and trainable processes.
• Oversee facility maintenance, equipment, vendors, and contracts.
• Coordinate with teams to keep operations running smoothly.
• Build accountability structures and culture reducing owner oversight.
• Design and launch membership programs for both studios from concept through retention.
• Build and execute a reactivation campaign for lapsed clients.
• Grow WhereHouse bookings through direct partnerships and contracts.
• Develop new offerings to drive revenue growth across the company.
• Manage budgets and ensure clean financial follow-through.
• Negotiate vendor contracts and improve margins.
• Keep marketing initiatives moving consistently.
• Maintain a strong, cohesive brand presence across both studios.
• CloseUp Crew and The WhereHouse have functioning membership programs generating recurring revenue.
• Lapsed clients return via a reactivation system that runs without constant oversight.
• Second self-tape room and virtual reader program are live and booking.
• The WhereHouse has new partnerships driving direct bookings.
• Studio utilization is measurably higher across both spaces.
• The business operates at a scale not reached before.
• Owner is out of day-to-day and focused on vision and growth.

Job description

CloseUp Crew is seeking a Business Growth & Operations Manager to work directly with the owner across both studios in Burbank, CA. Start at ~30 hours/week with full-time potential within 90 days based on performance and revenue impact.

You’ll strengthen day-to-day operations, build systems, and drive new business opportunities, ensuring the founder can focus on vision and growth. Onsite, in Burbank.