Studio Operations Lead - Team Growth and Profit

Heyday; Los Angeles (CA); On-site; USD 30,307 - 46,838; Full time

Benefits offered by this job

Product/Membership commission

Discounted facials

Friends & Family discount on services

Product discount 35%

Paid sick time

Paid time off

Dental insurance

Health insurance

Vision insurance

Bonus based on performance

Competitive hourly wage

Employee discounts

Medical, Dental, Vision Benefits

Job summary

Heyday in Los Angeles seeks an Assistant Studio Manager to partner with the Studio Manager, lead the team, and drive profitability. You will deliver best-in-class service to employees and clients, maintaining an organized, drama-free workplace ready for success.

You empower your team with tools and confidence for an exceptional Heyday experience. You will leverage experience in P&L, hospitality, and client service to foster relationships and drive revenue through smart scheduling, planning, and

Qualifications

• Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• Background in hospitality and client service.
• College degree preferred.

Responsibilities

• Lead team of 25+ members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage all day-to-day tasks and operations.
• Build and foster relationships with employees and clients.
• Drive revenue through scheduling optimization and shop utilization.
• Assist in the development of business plans to achieve shop forecasts and goals.
• Partner with Marketing to develop new client acquisition and retention plans.
• Help manage the shop’s P&L to increase revenue and manage expenses.

Skills

P&L management

Employment law understanding

Hospitality & client service

Microsoft Office

Google Workspace

Education

College degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Heyday in Los Angeles seeks an Assistant Studio Manager to partner with the Studio Manager, lead the team, and drive profitability. You will deliver best-in-class service to employees and clients, maintaining an organized, drama-free workplace ready for success.

You empower your team with tools and confidence for an exceptional Heyday experience. You will leverage experience in P&L, hospitality, and client service to foster relationships and drive revenue through smart scheduling, planning, and