Remote Multi-Line Insurance Support Specialist

Daryl Gilliam - State Farm Agent; Farmington Hills (MI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Free snacks

Job summary

Daryl Gilliam - State Farm Agent in Farmington Hills, MI is seeking a Multiline Representative to help customers across multiple product lines by understanding needs and providing product information.

The role emphasizes relationship building, administering daily office tasks, and contributing to community outreach and marketing efforts. Flexible work-from-home options are available; prior customer service or insurance experience and state licenses are preferred.

Qualifications

• Clear written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Insurance licensing

Adaptability

Job description

Daryl Gilliam - State Farm Agent in Farmington Hills, MI is seeking a Multiline Representative to help customers across multiple product lines by understanding needs and providing product information.

The role emphasizes relationship building, administering daily office tasks, and contributing to community outreach and marketing efforts. Flexible work-from-home options are available; prior customer service or insurance experience and state licenses are preferred.