Growth-Minded Customer Success Lead Own the Funnel Madison

Entertainment Partners Inc; Madison (WI); On-site; USD 61,000 - 85,000; Full time

Benefits offered by this job

CareFirst Medical

Growth ladder

Mentor program

Benefits across Madison

Job summary

Entertainment Partners Inc seeks a Customer Success Specialist in Madison, WI. The role focuses on driving metrics and ownership over the full funnel—from initial contact to closed-won—while delivering a practical territory plan and data-driven storytelling.

Expect a reward ladder with strong benefits and real sales ownership in a design-led environment. The candidate will excel at data-driven conversations, maintain a high standard of written communication, and collaborate across teams to move

Qualifications

• Fluency with Kustomer or similar CRM platforms.
• Demonstrated reliability and ability to handle tough assignments.
• Strong interpersonal skills and a customer-focused mindset.
• Excellent written communication for high-stakes emails.
• 4+ years’ experience in sales/marketing space.

Responsibilities

• Open doors in Madison, WI beyond a mid-level title.
• Mine Growth Mindset data to tell a compelling story for the room.
• Own the funnel from first click to close, end-to-end.
• Provide the team with a practical territory plan.

Skills

Kustomer fluency

Growth mindset

Reliability

Interpersonal skills

Communicator in emails

Sales/marketing experience

Written tone for high-stakes emails

Tools

Kustomer

Job description

Entertainment Partners Inc seeks a Customer Success Specialist in Madison, WI. The role focuses on driving metrics and ownership over the full funnel—from initial contact to closed-won—while delivering a practical territory plan and data-driven storytelling.

Expect a reward ladder with strong benefits and real sales ownership in a design-led environment. The candidate will excel at data-driven conversations, maintain a high standard of written communication, and collaborate across teams to move