Growth-Minded Banking CSR | Build Relationships Transactions

Dacotahbank; Mobridge (SD); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health Insurance – Dacotah Bank pays 0

Dental Insurance – Dacotah Bank pays 0

Generous paid vacation and holidays

401(K) – employer match

Job summary

Dacotah Bank is seeking a Customer Service Representative to engage with customers, perform routine banking transactions, and promote deposit products and services. The role emphasizes building trusted relationships and delivering exceptional service across in-person, phone, and electronic channels.

The CSR will gain on-the-job skills, with opportunities for advancement, while working in a supportive community bank environment focused on customers and families.

Qualifications

• Excellent interpersonal skills; able to communicate in person, over the phone and through electronic correspondence.
• Cash handling, customer service, sales, and/or banking experience is preferred.
• A commitment to professional and ethical behavior.
• Self-motivated, with an aptitude and willingness to learn various software applications relevant to this position.
• Detail-oriented; thorough, with an emphasis on accuracy.
• Must be 18 years of age or older.
• High school diploma/GED required (Associate degree in a business-related field preferred).

Responsibilities

• World Class Customer Service
• Develop Customer Relationships
• Manages Retail Transactions
• Deposit Products & Services
• Access to Other Products & Services

Skills

Interpersonal skills

Customer service

Detail-oriented

Self-motivated

Education

High school diploma or GED

Associate degree preferred

Job description

Dacotah Bank is seeking a Customer Service Representative to engage with customers, perform routine banking transactions, and promote deposit products and services. The role emphasizes building trusted relationships and delivering exceptional service across in-person, phone, and electronic channels.

The CSR will gain on-the-job skills, with opportunities for advancement, while working in a supportive community bank environment focused on customers and families.