Growth-Minded Account Manager | Logistics & Freight

AMX; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

AMX Logistics in Atlanta, GA is seeking an Account Manager to own a portfolio of customer accounts and drive long-term growth. You will serve as the primary contact, coordinate freight needs, and build strong partnerships with operations and carriers.

The role emphasizes revenue growth within existing accounts, effective communication, and proactive problem-solving in a fast-paced logistics environment.

Qualifications

• Proven ability to grow revenue within existing accounts.
• Strong communication and negotiation skills.
• Ability to build genuine, long-term customer relationships.
• Excellent organization and attention to detail.
• Strong problem-solving skills.
• Ability to manage multiple accounts in a fast-paced environment.
• Experience with TMS, CRM platforms, and Microsoft Office.

Responsibilities

• Serve as the primary point of contact for assigned customers.
• Manage day-to-day freight needs, including load execution, rates, and service coordination.
• Grow existing accounts by identifying additional freight, lanes, and service opportunities.
• Identify upselling and cross-selling opportunities to increase account revenue.
• Build long-term customer relationships through consistent communication and exceptional service.
• Work closely with operations, sales, and carrier partners to keep freight moving efficiently.
• Monitor account performance, service levels, and KPIs.
• Resolve customer issues and escalations quickly and professionally.
• Negotiate rates, contracts, and service expectations.
• Keep customer information, agreements, and account activity organized and up to date.
• Stay ahead of market conditions and customer supply chain needs to uncover new opportunities.

Skills

Revenue growth

Communication

Negotiation

Relationship building

Organization

Problem solving

Multi-account management

TMS experience

CRM experience

MS Office

Tools

TMS

CRM platforms

Microsoft Office

Job description

AMX Logistics in Atlanta, GA is seeking an Account Manager to own a portfolio of customer accounts and drive long-term growth. You will serve as the primary contact, coordinate freight needs, and build strong partnerships with operations and carriers.

The role emphasizes revenue growth within existing accounts, effective communication, and proactive problem-solving in a fast-paced logistics environment.